Terms of service

OVERVIEW

Welcome to the official Gwijo Squad online store (referred to as “we”, “us”, and “our”). Gwijo Squad operates this website and all related content, information, features, tools, products and services (collectively, the “Services”) to provide you with an online shopping experience.

Our store is powered by Shopify, which enables us to offer the Services.
These Terms of Service (“Terms”) govern your access to and use of our Services, along with any policies referenced herein.

Please read these Terms carefully as they include important information regarding your rights, responsibilities, and limitations of liability.

By using, visiting, or interacting with our website or Services, you agree to be bound by these Terms and our Privacy Policy [LINK].
If you do not agree, you should not use our Services.

SECTION 1 – ACCESS AND ACCOUNT

By agreeing to these Terms, you confirm that you are at least the age of majority in your region or have consented to allow any minor dependents to use the Services through your device.

To access certain features or make purchases, you may be required to provide accurate and complete information including email, billing, shipping, and payment details. You warrant that the information you provide is correct and that you are authorised to use it.

You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. You may not transfer, sell, or assign your account to another person.

SECTION 2 – OUR PRODUCTS

We make every effort to accurately display our products. However, colours or appearance may differ due to screen settings, device differences, or lighting.

We do not guarantee that product appearance will always match expectations or online displays.
All product descriptions, pricing and availability may change without notice.
We may limit quantities or discontinue products at our discretion.

SECTION 3 – ORDERS

When placing an order, you are making an offer to purchase. Gwijo Squad may accept or decline this order at our discretion. Orders are accepted only once payment is processed and you receive confirmation.

Review your order carefully before checkout, as cancellations may not be accommodated once processed.
If your order is declined or adjusted, we will attempt to notify you via the contact details provided at checkout.

Purchases are for personal use only and not for resale unless expressly authorised.

Returns and exchanges are governed by our Refund Policy [LINK].

SECTION 4 – PRICES AND BILLING

All prices, promotions and discounts are subject to change without notice.
The price listed at checkout and on your order confirmation is the final payable price (excluding taxes, shipping, and customs fees where applicable).

Prices may differ between our online store and any third-party sellers.

You agree to provide accurate billing and payment details and to promptly update your information to complete transactions.

By making a purchase, you confirm that:

  • your payment information is valid and authorised,

  • your card issuer will honour all charges, and

  • you will pay all applicable fees, taxes, shipping, and handling charges.

SECTION 5 – SHIPPING AND DELIVERY

Delivery times are estimates only. We are not responsible for delays caused by carriers, customs, or events outside our control.

Once the product is transferred to the courier, risk passes to you.

SECTION 6 – INTELLECTUAL PROPERTY

All content on our Services — including trademarks, logos, designs, images, text, graphics, and layout — is the property of Gwijo Squad or our licensors.

You may use the Services only for personal, non-commercial purposes. You may not reproduce, modify, distribute, or display any material without written permission from Gwijo Squad.

Shopify trademarks are owned by Shopify and cannot be used without permission.

SECTION 7 – OPTIONAL TOOLS

Certain third-party tools may be provided “as is” and without warranties.
Use of these tools is at your own risk.

Any new tools or features added in future will also be governed by these Terms.

SECTION 8 – THIRD-PARTY LINKS

Our Services may contain links or integrations with third-party websites. We do not control or endorse these sites and are not responsible for their content or policies.

Your interactions with third parties are entirely at your own risk.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

Gwijo Squad is powered by Shopify, which enables us to provide the Services. Purchases made through our store are between you and Gwijo Squad, not Shopify.

By using the Services, you acknowledge that Shopify is not responsible for any issues arising from your purchases. You release Shopify from any related claims or liabilities.

SECTION 10 – PRIVACY POLICY

Personal information collected through our Services is governed by our Privacy Policy [LINK] and Shopify’s Privacy Policy.

By using our store, you consent to the transfer and processing of your information by Shopify and related third-party service providers, which may operate in countries outside your own.

SECTION 11 – FEEDBACK

By submitting feedback, ideas, reviews, or suggestions (“Feedback”), you grant Gwijo Squad a perpetual, worldwide, royalty-free licence to use, modify, publish, and display such Feedback for any purpose.

You represent that you own the rights to your Feedback and that it does not violate any third-party rights.

We may remove or edit Feedback that violates these Terms or is offensive, unlawful, or misleading.

SECTION 12 – ERRORS, INACCURACIES AND OMISSIONS

We may occasionally correct errors, inaccuracies, or omissions in product descriptions, pricing, promotions, shipping charges, or availability.
We reserve the right to update or cancel orders impacted by such inaccuracies without prior notice.

SECTION 13 – PROHIBITED USES

You may not use our Services to:

  • break any laws,

  • infringe intellectual property rights,

  • harass or harm others,

  • submit false information,

  • upload malicious code,

  • spam, crawl, scrape, or interfere with security features.

We may suspend or terminate your account for violating these Terms.

SECTION 14 – TERMINATION

We may terminate or restrict your access to the Services at any time without notice.
The sections on intellectual property, feedback, warranties, liability, indemnification and privacy survive termination.

SECTION 15 – DISCLAIMER OF WARRANTIES

Our Services are provided “as is” without warranties of any kind.
We do not guarantee uninterrupted, error-free or secure access.
Any reliance on information on the website is at your own risk.

SECTION 16 – LIMITATION OF LIABILITY

To the fullest extent permitted by law, Gwijo Squad shall not be liable for any direct or indirect damages arising from your use of the Services or products.

This includes loss of profits, revenue, data, or any other consequential damages.

SECTION 17 – INDEMNIFICATION

You agree to indemnify and hold harmless Gwijo Squad, Shopify, and their affiliated staff from claims arising from your breach of these Terms, violation of laws, or misuse of the Services.

SECTION 18 – SEVERABILITY

If any portion of these Terms is deemed unlawful or unenforceable, the remaining provisions remain valid.

SECTION 19 – WAIVER; ENTIRE AGREEMENT

Failure to enforce any part of these Terms does not constitute a waiver.
These Terms constitute the entire agreement between you and Gwijo Squad.

SECTION 20 – ASSIGNMENT

You may not assign your rights under these Terms without permission.
Gwijo Squad may assign or transfer its rights at any time without notice.

SECTION 21 – GOVERNING LAW

These Terms are governed by the laws of South Africa.
Any disputes will be heard in the jurisdiction where Gwijo Squad is headquartered.

SECTION 22 – HEADINGS

Headings are for convenience only and do not affect interpretation.

SECTION 23 – CHANGES TO TERMS

We may update these Terms at any time by posting changes on this page.
Continued use of the Services after changes constitutes acceptance.

SECTION 24 – CONTACT INFORMATION

If you have any questions about these Terms of Service, please contact us:

📧 gwijosquad@gmail.com
Gwijo Squad
Registration No.: 2019/343201/08
11 Arbroath Road
Bedfordview
Johannesburg
2007